I Just Don't Understand

You'd think that shopping would be simple - shop, pay, leave! But apparently not.  I work in retail, the Gap to be exact, and I experience the most speechless bizarre things every day.

There are four departments within the Gap - Baby, Kids, Adult then Body, but poor little Gap Body doesn't get as much lovin'.  Therefore, we usually keep the registers closed since no one is over there to cover the store.  While I'm at the registers in Adult, I have a clear view over into Body. Sometimes I watch for suspicious people, people who look like they need assistance, and then I also watch the people who continue to stand at the checkout counter even though there is a large sign that reads "Registers Are Closed."  I always wonder, what do they see when they see this sign? Do they even see it at all? How do they miss it?  It's funny to watch them for a few minutes as they look around seeing if anyone is on there way to come help them. No one is coming over to help you, sweetie! Ughh, I just don't understand.

What about those people who are Swipe Happy?  I haven't even rung up a single item yet, and they are already swiping their card.  Really, did you wanna pay for these items?  I straight up call these people out, tell them to settle down, take a step back and relax for a minute. Haha just kidding, I wish! But I don't want to lose my job.

We've had so many sales the past few weeks.  At the end of the transaction, I have to enter in a code that will apply an additional, lets say 40% off.  Of course I get the ladies who don't politely ask about the discount, but who raise their voice "EXCUSE ME, YOU'RE SUPPOSED TO GIVE ME 40% OFF".  Well if you want to change your tone, I might enter a code in at the end of the transaction and give you your discount. Hang on for two more seconds before you open your mouth.  People are so rude and snappy. I just don't understand.

Now let's talk about the fitting rooms? If you want to interact with the crazies, come hang out in there.  This lady, let's call her Debbie, was trying on many different pairs of jeans in an 8 Regular.  She discovered that she needed an 8 Short, simple enough, no problem. I got her all new jeans in an 8 Short.  A gave her a few minutes to try those on.  She came back out of the fitting room saying "These don't fit me, I need them longer. How about an 8 Regular?" So just to verify that I was understanding her right, I said "You just had 8 Regulars, and then I grabbed the 8 Shorts for you, but you'd rather have the 8 Regulars again? You like that length better?"  And, honest to god, this is what she replies with, "You never brought me anything. These are the pairs of jeans I came back here with. I need 8 Regulars."  LOL. Oh Debbie, do you not remember me from not even five minutes ago? We had a conversation. It was real. The fitting room is a whole other world.  I just don't understand.

Ooh, fyi, when you're calling into a store for a check do not talk this quiet.  We cannot hear a single thing you are saying. We have people yelling in our ears left and right, more phones ringing, and Holiday music in the background.  We will not hesitate to hang up if we can't hear what you're asking for. I just don't understand.

Shopping is not that difficult. Shop, pay, leave!

On a lighter note, come visit me at Gap, I will hook. you. up.  :)

Until next time,
xoxo